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Support
Savano recognizes that best-in-class customer service begins
before you purchase our product. Timely and accurate answers
to business workflow fit, and technical and deployment questions
are part of every solution Savano sells. Savano's customer
support team consists of both technical experts to assist
with database, LAN and WAN networking and security, and business
professionals to assist with process improvement.
To speed deployment and increase customers' ROI, we recognize
the importance of understanding each customers network application,
and how best to optimize Savano's products deployment before
installation begins so that support requirements are minimized.
We provide:
· Help Desk via phone and email support
· Continuous monitoring of outsourced services
· On-Site support
· LAN, WAN, Security, and application consulting
In most cases, on-site support is not required because
the application resides on a centralized server, not your
employees' PCs. This renders client installations and
upgrades unnecessary which is valuable for companies
with remote employees.
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